NO FUSS RETURNS
At Layer'd we take great pride in our quality and fit but understand that buying online doesn't always go to plan. We are happy to provide you with a refund or exchange if the goods are:
- Returned to us within 14 days of delivery.
- Returned in original condition - unworn, unwashed, and still have the original tags attached.
- Accompanied with copy of original proof of purchase from Layer'd
Contact us via email at firstname.lastname@example.org with your original order number to obtain a return authorisation (RA) number. Once your return or exchange has been approved you will receive your RA number. Please fill out the returns sheet sent with your order to help us process your return as smoothly as possible. Please note that refunds do not include original postage costs. We offer complimentary postage (standard) on one exchange per order. Subsequent exchanges will incur additional postage fees.
When returning goods to Layer'd it is advised that you use a trackable method, such as Australia Post Express Post or Registered Post, as we will not be responsible for lost items. Our return address is listed below and please allow up to 14 days for exchanges unless otherwise stated in writing by Layer'd.
PO Box 835
ITEMS ON SALE
No refunds are offered on sale or discounted items, however, we will happily exchange items purchased on sale within 14 days.
PURCHASES NOT MADE ON THE LAYER'D WEBSITE
Unfortunately, we cannot accept returns or provide exchanges for products that have been purchased through an external retail boutique, other online business or through any means other than www.layerd.com.au